Return & Refund Policy
Return & Refund Policy
Last updated: May 20, 2025
We want you to love what you ordered. If not, we're here to help.
1. Returns
You can return eligible items within 7 days of delivery. Items must be unused, unwashed, and in original condition with tags attached.
2. Non-Returnable Items
Customized or sale items are not eligible for return or exchange.
3. Refunds
Once we receive and inspect your return, we'll notify you and process your refund to the original payment method within 5-7 business days.
4. Exchanges
We offer size or product exchanges subject to availability. Please contact our support team to initiate an exchange.
5. How to Initiate a Return
Email us at support@idam.in or call +91 90372 52110 with your order details.